SMS MESSAGING POLICY
about you in relation to its text message marketing program (the “Messaging Service”). We use
Attentive to provide the Messaging Service to you. For the purposes of the Messaging Service, Attentive acts as our service provider and data processor of your information.
COLLECTION OF INFORMATION
We collect various information on our behalf from and about you, including information you
directly provide when you use the Messaging Service. For example, we collect the phone
number and email address you provided when signing up for the Messaging Service. When you
send messages via the Messaging Service, we will also collect your messaging history and any
information included in those messages.
We may also collect information about you using cookies or similar technologies. Cookies are
pieces of information that are stored by your browser on the hard drive or memory of your
device. Cookies enable personalization of your experience on the Messaging Service (e.g.,
sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the
Messaging Service, we will collect basic contact information and any other information you
choose to provide in connection with these activities. We will also collect your contact
information if you contact us with questions about the Messaging Service or for customer
USE OF INFORMATION
We use your information to deliver, analyze, maintain and support the Messaging Service. We
may also use your information to enhance the Messaging Service features and customize and
personalize your experiences on the Messaging Service.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in
the following circumstances:
- Service Providers: We may share your information with third parties to help us provide
the Messaging Service to you.
- Legal Requirement and Protection of Attentive and Others: We may disclose your
information as we believe such disclosure is necessary or appropriate to: (i) comply with
applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of
residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or
property, and/or that of our affiliates, you or others; and (v) allow us to pursue available
remedies or limit the damages that we may sustain.
From time to time, we may share aggregate or de-identified information about use of the
Messaging Service and such aggregated or de-identified information may be shared with any
third party, including advertisers, promotional partners, and sponsors.
PROTECTION OF INFORMATION
We take a variety of physical, technical, administrative, and organizational security measures
based on the sensitivity of the information we collect to protect your information against
accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or
access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we
strive to protect your information against unauthorized use or disclosure, we cannot ensure or
warrant the security of any information you provide. We do not accept liability for
RETENTION OF INFORMATION
We retain your information for as long as you participate in the Messaging Service or as needed
to comply with applicable legal obligations. We will also retain and use your information as
necessary to resolve disputes, protect us and our customers, and enforce our agreements.
CHOICES AND CONTROLS
Consent to receive automated marketing text messages is not a condition of any purchase. You
can opt-out of receiving further commercial text messages via the Messaging Service by
responding to any of our text messages with any of the following replies: STOP, END, CANCEL,
UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.
If you are experiencing any problems with the Messaging Service, please visit
https://support.attentivemobile.com/help/ and submit the form with details about your
problem or your request for support, or email email@example.com.